Last updated 28 September 2026
Each report is a custom digital deliverable, prepared from your details and reviewed by a practitioner. This policy explains when an order can be cancelled and how refunds work.
If you wish to cancel, contact us as soon as possible after paying. If we have not yet begun preparing your report, we will cancel the order and issue a full refund.
Because reports are personalised digital goods, an order is generally non-refundable once the completed report has been delivered to you.
If your report contains a genuine error of fact or computation — for example a chart cast from the birth details you supplied but calculated incorrectly — tell us and we will correct and re-issue it at no charge. If we cannot resolve a material error, we will offer a fair refund.
If you were charged but your order did not go through, or you were charged more than once for the same order, we will refund the excess in full. Report such cases to us with your payment reference.
Contact us via our Contact page or at vastusidhijyothishyam@gmail.com (+91 93461 42498), quoting your name and payment reference. Please raise refund requests within 7 days of payment.
Approved refunds are made to the original payment method via Razorpay and typically reach your account within 5–7 business days, depending on your bank or payment provider.